Business-to-Business (B2B) marketplaces enable online transactions between enterprises to trade products and services related to any industry and are aiming for wholesale trades. Through the accessibility of the Internet platforms, B2B marketplaces give the opportunity to increase business in a globalised world. Mostly B and C products are offered to support other manufacturing processes from consuming enterprises. Showcases for products and services are maintained by their providers and enable enterprises to present their products and services in an optimal way. Prominent examples for current B2B marketplace providers are Alibaba.com, indiamart.com, tatab2b.com.
In the field of leasing and releasing services, there has to be a user interface to manage business transactions of the represented services. In CREMA, there will be a marketplace which concentrates on B2B solutions. This enables transactions across shop floors and external enterprises to use different services to support manufacturing processes where they are really needed.
The authors argue that cooperation may be achieved by augmenting the core product with technology-based services. Given the growing importance of real time information exchange and interactivity, a better understanding of the use of technology to the establishment and development of the buyer–supplier cooperative relationships is essential for knowledge advancement. This paper argues that firms should aim to put themselves into their customers' shoes and use the “voice of the customer” to take their major relationship management decisions. To do so, the authors use a sample of nearly 400 SMEs' purchasing managers, to better understand cooperation determinants from the buyers' perspective. The study reveals that in an electronic marketplace, cooperation is positively affected by termination costs, supplier relationship policies and practices, communication and information exchange, and negatively affected by product prices and opportunistic behavior. Moreover, both relationship commitment and trust play a major role in mediating the relationships between these five determinants and cooperation. Surprisingly, resources relationship benefits do not show a significant impact on either commitment or cooperation. Theoretical and managerial implications of these findings are discussed.Keywords: Relationship marketing; Customer; Trust; Cooperation; Electronic markets; E-commerce
The ALFRED project is wrapped around the following main objectives: • To empower older people to live independently for longer by delivering a virtual butler with seamless support for tasks in and outside the home. This virtual butler (the ALFRED app) aims for a very high end-user acceptance by using a fully voice controlled and non-technical user interface. • To prevent age-related physical and cognitive impairments with the help of personalized serious games. • To foster active participation in society for the ageing population by suggesting and managing events and social contacts.• And finally, to improve caring by offering direct access to vital signs for carers and other medical staff as well as alerting in case of emergencies. The data is collected by unobtrusive wearable sensors monitoring the vital signs of ALFRED’s users.
hardware-driven “product” mobility. SIMPLI-CITY will take advantage of the great success of mobile apps that are currently being provided for systems such as Android, iOS, or Windows Phone. These apps have created new opportunities and even business models by making it possible for developers to produce new applications on top of the mobile device infrastructure. Many of the most advanced and innovative apps have been developed by players formerly not involved in the mobile software market. Hence, SIMPLICITY will support third party developers to efficiently realise and sell their mobility-related service and app ideas by a range of methods and tools, including the Mobility Services and Application Marketplaces. In order to foster the wide usage of those services, a holistic framework is needed which structures and bundles potential services that could deliver data from various sources to road user information systems. SIMPLI-CITY will provide such a framework by facilitating the following main project results: Mobility Service Framework: A next-generation European Wide Service Platform (EWSP) allowing the creation of mobility-related services as well as the creation of corresponding apps. This will enable third party providers to produce a wide range of interoperable, value-added services, and apps for drivers and other road users. Mobility-related Data as a Service: The integration of various, heterogeneous data sources like sensors, cooperative systems, telematics, open data repositories, people-centric sensing, and media data streams, which can be modelled, accessed, and integrated in a unified way. Personal Mobility Assistant: An end user assistant that allows road users to make use of the information provided by apps and to interact with them in a nondistracting way – based on a speech recognition approach. New apps can be integrated into the Personal Mobility Assistant in order to extend its functionalities for individual needs. To achieve its goals, SIMPLI-CITY conducts original research and applies technologies from the fields of Ubiquitous Computing, Big Data, Media Streaming, the Semantic Web,the Internet of Things, the Internet of Services, and Human-Computer Interacti